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Frequently Asked Questions
Find answers to common questions about shopping with Makini Style
General
What is Makini Style?
Where do you ship?
How do I create an account?
Do I need an account to shop?
Orders & Payment
What payment methods do you accept?
How long does it take to process my order?
Can I modify or cancel my order?
Will I receive an order confirmation?
Shipping & Delivery
How much does shipping cost?
How long will my order take to arrive?
Can I track my order?
What if my package is damaged or lost?
Returns & Refunds
What is your return policy?
How do I return an item?
Who pays for return shipping?
How long does it take to process a refund?
Can I exchange an item?
Products & Sizing
How do I know what size to order?
Are your products true to size?
What if an item doesn't fit?
Do you offer plus sizes?
Account & Security
How do I reset my password?
How do I update my account information?
Is my payment information secure?
How do I delete my account?
Still have questions?
Contact our customer service team
Maswali Yanayoulizwa Mara kwa Mara | Makini Style - Majibu ya Maswali | Makini Style